Effective Date: August 18, 2025
Prime Logistics Systems
2823 Williamson Rd NW
Roanoke, VA 24012
Email: [email protected]
1. Introduction
Prime Logistics Systems ("Prime Logistics Systems," "PLS," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our AI automation services, request information, communicate with us, or otherwise interact with our business.
Our mission is simple:
Moving business data through automation.
By accessing our website or using our services, you acknowledge that you have read and understand this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Personal Information
This may include:
Full name
Company name
Job title
Email address
Telephone number
Mailing address
Billing information
Business information
CRM information voluntarily shared with us
Information submitted through forms
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Time spent on pages
Geographic region
Cookies
Analytics data
Business Data
Our automation services may process business information including:
Customer contact lists
CRM records
Marketing databases
Sales pipeline information
Appointment information
Customer communications
Workflow data
Prime Logistics Systems acts as a service provider or data processor with respect to business data that our clients provide.
3. How We Use Information
We use collected information to:
Provide requested services
Deliver AI automation solutions
Configure CRM integrations
Reactivate dormant customer databases
Improve operational efficiency
Respond to inquiries
Schedule consultations
Process payments
Improve website performance
Detect fraud
Maintain security
Comply with legal obligations
We do not sell your personal information.
4. Data Reactivation Services
Prime Logistics Systems specializes in data reactivation and business automation.
When providing these services, we may process customer information supplied by our clients solely for the purpose of delivering contracted services.
Our clients remain the owners and controllers of their business data.
We process such information only according to client instructions.
5. AI Automation Services
Some services utilize artificial intelligence, machine learning, workflow automation, or large language models.
These technologies may be used to:
Generate communications
Automate workflows
Classify information
Respond to customer inquiries
Analyze business processes
Produce reports
AI-generated outputs should always be reviewed before being relied upon for legal, financial, medical, or other critical decisions.
6. Cookies
Our website may use cookies and similar technologies.
Cookies help us:
Remember preferences
Analyze website traffic
Improve website performance
Enhance user experience
Users may disable cookies through their browser settings.
7. Third-Party Services
We may use third-party providers to operate portions of our business, including:
Website hosting
Cloud storage
Analytics providers
CRM platforms
Email marketing providers
Payment processors
Automation platforms
AI service providers
Each provider maintains its own privacy practices.
8. Information Sharing
We may disclose information:
With service providers
To comply with law
To protect our legal rights
During business transfers
With your consent
We never sell customer information to third parties.
9. Data Security
We implement commercially reasonable safeguards designed to protect information from:
Unauthorized access
Disclosure
Alteration
Destruction
Misuse
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
Information is retained only as long as reasonably necessary to:
Provide services
Meet contractual obligations
Resolve disputes
Enforce agreements
Comply with legal requirements
11. Your Rights
Depending on applicable law, you may have the right to:
Access your information
Correct inaccurate information
Request deletion
Restrict processing
Object to certain processing
Request portability
Withdraw consent where applicable
Requests may be submitted to:
12. Children's Privacy
Our website and services are intended for businesses and adults.
We do not knowingly collect information from children under the age of 13.
13. Marketing Communications
You may receive communications related to:
Services
Promotions
Educational materials
Product updates
You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
15. International Visitors
If you access our services outside the United States, you understand your information may be transferred to and processed within the United States.
16. California Privacy Rights
If applicable under California law, California residents may have additional rights regarding access to, correction of, deletion of, and disclosure of personal information.
Prime Logistics Systems will respond to verified requests in accordance with applicable law.
17. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions become effective immediately upon posting unless otherwise stated.
The Effective Date at the top of this Policy will indicate the latest revision.
18. Contact Us
Questions regarding this Privacy Policy may be directed to:
Prime Logistics Systems
2823 Williamson Rd NW
Roanoke, VA 24012
Email: [email protected]